Privacy policy.

Information we collect

We may collect:

• your name, job title, company, work email address and phone number;
• details about your product interests, application, volumes, timing and enquiry;
• information you provide through our website, email, phone, LinkedIn Lead Gen Forms or other business communications; and
• technical information such as your IP address, device and browser type, pages visited, referring source and interactions with our website or advertising.

How we collect information

We collect information directly from you when you make an enquiry, request a sample or specification, communicate with us, or submit a form. We may also receive business contact information from LinkedIn when you submit a LinkedIn Lead Gen Form or otherwise choose to share your details with us through LinkedIn.

Our website and advertising partners may use cookies, pixels and similar technologies to collect technical and interaction information. You can manage cookies through your browser settings and manage advertising preferences through your LinkedIn account settings.

LinkedIn advertising

We may use LinkedIn advertising to reach people in relevant business roles and industries. If the LinkedIn Insight Tag or similar measurement technology is enabled on our website, LinkedIn may process information about visits and actions to help us measure campaign performance, understand our audience and show relevant advertising. LinkedIn processes this information under its own privacy terms.

When you submit a LinkedIn Lead Gen Form, LinkedIn shares the information shown on the form with us. We use it to respond to your enquiry and discuss products or services that may be relevant to your business. You can review LinkedIn's privacy information at linkedin.com/legal/privacy-policy.

How we use your information

We may use personal information to:

• respond to enquiries and provide samples, specifications, quotations and support;
• manage customer and prospective customer relationships;
• provide relevant product, supply and company updates where permitted by law;
• improve our website, products, communications and advertising;
• measure advertising performance and prevent fraud or misuse; and
• meet our legal, regulatory and record-keeping obligations.

You may ask us to stop sending marketing communications at any time by replying to the message or contacting us using the details below.

Sharing and overseas processing

We do not sell your personal information. We may share it with service providers that support our website, email, customer communications, advertising, analytics and business operations, and with professional advisers or authorities where required by law. These providers may process information outside New Zealand, including in Australia, the United States or other countries where their systems operate. We take reasonable steps to use reputable providers and appropriate safeguards.

Storage and security

We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access, disclosure, alteration or misuse. We keep information only for as long as reasonably necessary for the purposes described in this policy, our business records and applicable legal requirements.

Your rights

You may ask us to confirm whether we hold personal information about you and request access to or correction of that information. You may also ask us to stop using your details for direct marketing. Contact us using the details below. If you have a privacy concern, please contact us first so we can try to resolve it. You may also contact the Office of the Privacy Commissioner at privacy.org.nz.

Changes to this policy

We may update this policy from time to time. The current version will be published on this page with its effective date.